- Automate your truck business.
Reliable truck dispatch services for owner-operators and fleets — maximize profits, minimize stress, drive success.
Request Estimate
OUR EXPERIENCE
We specialize in securing the highest-paying loads for all equipment types (Dry Van, Reefer, Flatbed, Hotshot, Box Truck, etc.), handling all paperwork, and providing 24/7 support. We offer transparent, performance-based pricing with no forced dispatch, allowing you to keep your focus on the road while we manage the business.
Dispatch Excellence for Industry Leaders
Stop settling for low rates and endless back-office distractions. We are your dedicated logistics partner, designed to cut down your empty miles and boost your weekly revenue. Our expert team takes on the time-consuming work of searching, negotiating, and handling every piece of paperwork, ensuring your focus remains 100% on the road ahead.
We will never compromise the safety of our people or force you to haul freight you don’t approve of.
With over four decades of combined industry experience providing cutting-edge solutions and maximizing your rate per mile.
See projects through and proactively develop solutions to ensure minimal downtime and a consistent flow of profitable loads.
Every Step of the Way
At Devinity Dispatching, we ensure that every load is handled with precision from assignment to delivery so you can focus on driving while we handle the rest.
01
Load Booking
We find and assign the best paying freight based on your route, equipment type, and preferences.
02
Dispatch & Tracking
We provide real time dispatch support and consistent communication to keep your operations smooth.
03
Documentation & Billing
From rate confirmations to invoicing, Devinity Dispatching handles all the back office tasks efficiently.
WHAT DOES TRUCK DISPATCHING INCLUDE?
Load Sourcing
Actively finding high-paying freight using premium load boards and private broker networks, then expertly negotiating the highest possible rate per mile.
Route and Schedule Planning
Creating efficient, legal routes, setting up pickup and delivery appointments, and strategically booking backhauls to minimize deadhead (empty) miles.
Administrative Management
Handling all essential paperwork, including rate confirmations, broker setup packets, and invoicing/billing with factoring companies.
24/7 Support and Tracking
Serving as the central point of contact between the driver, shipper, and receiver, providing real-time load tracking, and offering round-the-clock support to resolve any on-the-road issues.
Compliance
Ensuring the planned schedule adheres to Hours of Service (HOS) rules and other regulatory requirements.
Do You Have Any Question? Find Answer Here
Before you start working with Hawk Dispatch, you may be interested in some questions about truck dispatch. We have collected the most popular ones here:
How Can the Dispatch Company Help Me to Get Loads?
Hawk Dispatch acts as your outsourced back-office support, primarily focused on finding and securing profitable freight for your truck(s).
We help you get loads by:
Sourcing Loads: They actively search load boards (both public and private) and utilize their networks with freight brokers and direct shippers to find freight that matches your equipment, lane preferences, and schedule.
Negotiating Rates: They negotiate on your behalf to secure the highest possible rate per mile for each load, maximizing your gross revenue.
Minimizing Deadhead: They strategically plan your routes and book backhaul loads to minimize “deadhead” (empty) miles, keeping your truck rolling and profitable.
Handling Paperwork: They manage administrative tasks, such as completing broker set-up packets, rate confirmations, and billing, so you can focus only on driving.
How do Freight Dispatchers Find Loads?
Freight dispatchers use a combination of tools and professional relationships to find loads:
Load Boards: They utilize subscription-based, premium online load boards (like DAT or Truckstop) to search for loads posted by brokers and shippers. They can filter these loads based on equipment type, location, and rate.
Freight Broker Networks: They build and maintain strong relationships with freight brokers across the country, who often provide them with exclusive load opportunities that are never posted to public boards.
Direct Shipper Relationships: Experienced dispatchers and companies may have established relationships with direct shippers, allowing them to secure consistent, high-paying dedicated freight without paying a broker’s commission.
Proprietary Technology: Some larger dispatch companies (like Resolute Logistics, as mentioned in the previous image) state that they have partnerships that allow them to access loads that don’t hit public load boards.
How Much Does a Freight Dispatch Service Cost?
The cost for freight dispatch services is typically structured in one of two ways:
Percentage-Based Fee (Most Common): The dispatcher takes a percentage of the gross revenue for each load they book. This fee generally ranges from 4% to 10% of the load’s value, depending on the service level and equipment type.
Example: Hawk Dispatch specifies a fee of 10% of gross revenue for their box truck dispatch service and 5% of gross revenue for their hotshot dispatch service.
Flat-Fee Per Load/Week: The dispatcher charges a set, fixed price for each load they book or a weekly fee for their services, regardless of the load’s revenue.
What is the Best Dispatch Service for Owner Operators?
The “best” dispatch service is subjective, but for an owner-operator, it is one that offers a customized and supportive partnership, such as:
No Forced Dispatch: The driver must have the final say and the right to reject any load offered.
Transparent Pricing: Clear, straightforward fee structures (like the percentage-based fees or flat rates).
Dedicated Dispatcher: Having a single, personal dispatcher who understands your specific equipment, financial goals, and preferred lanes.
Comprehensive Back-Office Support: Services that handle not just load booking, but also paperwork, billing, broker credit checks, and 24/7 support.
How to Get Started with Truck Dispatch Services?
Getting started with a dispatch service typically involves a few key steps:
Research and Select a Dispatcher: Research companies, look for reviews, and check their fee structure.
Initial Consultation: Contact them for a consultation to discuss your specific business needs (equipment type, preferred lanes, gross revenue goals).
Provide Necessary Documents: You will typically need to provide the dispatcher with copies of your:
Motor Carrier Authority (MC Authority)
Certificate of Insurance (including minimum Cargo and Liability)
W-9 Form
Factoring Company details (if applicable)
Sign a Dispatcher-Carrier Agreement: This legally binding document outlines the terms of service, payment structure, and responsibilities.
Start Hauling: Once the paperwork is complete, your dedicated dispatcher can begin finding and booking loads for you.